One reason why students and families choose Sol Education Abroad is that we provide a safe and supervised program environment for you, our students. Our onsite directors and staff are available to assist you 24 hours a day, 7 days a week. If medical attention is needed while abroad, our onsite staff will accompany you to an appropriate facility. We only choose program locations that we deem completely safe and healthy, and this extra precaution ensures that our students have a wonderful experience without worry.
Always call the onsite staff or our main number 24/7 if a problem or concern arises!
Sol Education abroad monitors any announcements made by the US State Department. In the event of a Travel Warning or Advisory we email and/or call all parents and students, and when we deem it necessary, the student's home institution. There is always constant communication with our students and onsite staff and the home office!
If a natural disaster or any other situation arises that affects the health and safety of our participants our staff is well-versed in contingency plans. As soon as we have information we immediately contact parents and when necessary your home university.
Every health or safety threat is unique and we must customize our actions based on the situation. In the event of an emergency that may affect the health and safety of SOL participants, the Sol Education Abroad evacuation plan is as follows:
If there is a medical emergency while you abroad we will make sure your emergency contact is notified before making any major decisions. You are responsible for paying for medical attention but our directors will pay for anything needed if you do not have funds on you.
1. Call 911. Ensure the physical health, safety, and emotional support of the victim. (Should not bathe or shower in case of rape)
2. Call your Site Director & SOL headquarters.
3. Accompany the student to the hospital and request a Rape Kit and healthcare.
4. Write incident report and send to SOL headquarters.
5. Accompany the victim in making police report.
6. Support the victim and arrange on-going professional health and psychological support.
Unfortunately, when traveling, you may be more susceptible to theft because you are in unknown surroundings. If you are robbed your director will help you file a police report.